We want you to be completely satisfied with your purchase. If you are not happy with your watch, you may return it within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, the watch must be unused, in its original condition, and returned with all original packaging and accessories.
Please note that personalized or engraved watches cannot be returned or exchanged. To initiate a return, please contact our customer service team with your order details. Once we receive and inspect the returned item, we will process your refund within 7 business days. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
If your watch arrives damaged or defective, please notify us immediately, and we will arrange for a replacement or full refund at no additional cost to you.